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The Customer has a period of fourteen (14) calendar days from the date of delivery to exercise his/her right of withdrawal and request a refund of the product(s) ordered with which he/she is not satisfied. To test the fragrance, use the 1,5ml sample inside of the box. The 100ml bottle returned must be un-opened and undamaged. To exercise your right of withdrawal, complete the form. We will then issue a return label from the same carrier as for the shipment of your package. The cost of this return will be deducted from the refund. In case of withdrawal, we will refund the payment received within 14 days, by bank transfer, after receipt and verification of returned products.
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